Glossary

Definitions of terms used in VoiceHire.

A

Access Scope A Member-level setting that controls which jobs a user can see. Global scope lets the user see all jobs (read-only on unassigned jobs). Assigned scope limits visibility to jobs the user has been explicitly added to.

Activity Timeline A reverse-chronological feed of events on a candidate profile or application page. Shows stage changes, AI scoring, interview completions, and other system actions. Loads 15 events at a time with a "Load more" option.

Admin An organization role with full access to all app features and Manage settings. Can manage Members but not other Admins or Super Admins.

AI Action An action taken automatically by an AI agent — auto-advancing, auto-rejecting, or requesting approval for a candidate. AI Actions are logged in the AI Activity tab of the Inbox and can be undone within 30 minutes.

AI Interview A live voice interview conducted by the AI voice agent using a pre-defined AI Interview Template. The AI asks questions in order, follows the template's evaluation rubric, and records a transcript. Duration and questions are defined by the template.

Application A candidate's submission for a specific job, including resume and responses.

ATS (Applicant Tracking System) Software for managing the recruitment process from job posting to hire.

C

Candidate A person in your recruitment database. One candidate can have multiple applications.

Capability A permission toggle on a Member account that grants access to a specific section of the app — for example, Can Manage Candidates or Can View Reports. Capabilities default to off for new Members and are configured per user by an Admin or Super Admin.

Career Page Public website displaying your job openings, hosted at careers.voicehireats.com/your-company.

Command Bar An overlay opened with Ctrl+K / Cmd+K that provides quick access to search, navigation commands, and actions across the application.

Conversion Rate Percentage of candidates advancing from one stage to the next.

E

Evaluation Structured feedback and scoring from an interview or assessment.

I

Inbox The primary screen in VoiceHire where actionable items appear for review. Replaces the traditional dashboard as the default landing page after login. Contains items created by the AI (match reviews, AI actions) and by the system (interview notifications, @mentions).

J

Job A position you're hiring for. Contains description, requirements, and pipeline configuration.

Job Permission A granular permission (such as View Job Details, Move Candidates, or Schedule Interviews) that controls what a user can do within a specific job. Job permissions are bundled into job roles.

Job Role A named set of job permissions assigned to a user when they are added to a job's team. Job roles control what a user can do within that job — for example, whether they can move candidates, leave evaluations, or edit job details. Job roles are configured in Manage > Job Roles.

M

Member An organization role whose access is defined by capabilities, access scope, and job role assignments. Most non-admin users are Members.

O

Organization Role The top-level role assigned to every VoiceHire user: Super Admin, Admin, or Member. Organization roles determine access to app sections and Manage settings. Super Admins and Admins bypass all job-level permission checks.

P

Pipeline Visual representation of candidates moving through hiring stages.

Pipeline Stage A step in the hiring process (Applied, Screening, Interview, Offer, Hired, Rejected).

Q

Question Set Collection of interview questions used in screening and evaluation configurations.

Quinn VoiceHire's AI Interview Agent that conducts voice interviews with candidates.

R

Resume Parsing Automatic extraction of information (work history, education, skills) from uploaded resumes.

S

Screening Initial evaluation phase to determine if candidates meet basic qualifications.

Stage See Pipeline Stage.

Super Admin The highest organization role. Has full access to everything, bypasses all permission checks, and is the only role that can access Billing settings or manage other Admins.

T

Talent Pool Custom collection of candidates organized for future hiring needs.

Time-to-Hire Days from job posting to offer acceptance.

Transcript Written record of an interview conversation, automatically generated for AI interviews.