Inbox
The Inbox is the home page of VoiceHire and your primary workspace. It surfaces everything that needs your attention — new applications, evaluation results, and @mentions — so you can act without hunting through pipelines.
Access
The Inbox opens automatically when you log in. You can return to it any time by clicking Inbox in the navigation, or by pressing Ctrl+K / Cmd+K to open the command bar and typing "inbox".
The navigation bar shows a badge count of pending items that updates in real time.
Page Layout
Assignee Toggle
At the top right of the page (on non-AI-Activity tabs), three buttons let you choose whose items to view:
| Button | Shows |
|---|---|
| My Items | Items assigned to you or unassigned (default) |
| Team | Items assigned to any team member |
| All | All items regardless of assignment |
The toggle is hidden on the AI Activity tab.
Section Tabs
Four tabs divide items by status:
| Tab | What it contains |
|---|---|
| Needs Decision | Items waiting for your action. The main working view. |
| Snoozed | Items you have temporarily hidden until a future time. |
| Completed | Items you have already acted on or dismissed. |
| AI Activity | A log of actions the AI has automatically executed on your behalf. |
Each tab shows a count badge.
Filters
Two filter dropdowns appear below the tabs:
| Filter | Available on |
|---|---|
| Type | All tabs (options change for AI Activity — see below) |
| Priority | Needs Decision, Snoozed, Completed only |
Filters reset automatically when you switch tabs.
Inbox Item Cards
Each card in the Needs Decision, Snoozed, and Completed tabs represents one action item.
Card Anatomy
| Element | Description |
|---|---|
| Priority bar | Colored left edge indicating urgency (red = Urgent, yellow = High, blue = Medium, gray = Low) |
| Type badge | Category label for the item (see item types below) |
| Priority badge | Urgency level label |
| Contextual details | Rich information specific to the item type — candidate name and job title links, match score, message preview, AI recommendation, interview medium, cancellation reason, or mention author (see below) |
| Assignee | Shown when viewing All items — displays "Assigned to {Name}" for items belonging to another team member, or "Unassigned" for items with no assignee. Hidden when viewing My Items or when the item is assigned to you. |
| Timestamp | How long ago the item was created |
| Action buttons | Primary actions for the item |
Contextual Details by Type
Each item type displays details relevant to its content:
| Type | What is shown |
|---|---|
| New Application | Candidate name (links to application), job title (links to job), AI match score |
| One-Way Evaluation | Candidate name, job title |
| AI Review Required | Candidate name, job title, AI recommendation and suggested action |
| Interview Cancelled | Candidate name, job title, interview medium, cancellation reason |
| Interview No-Show | Candidate name, job title, interview medium |
| Interview Completed | Candidate name, job title, interview medium |
| Mention | Candidate or application context, name of the team member who mentioned you, message preview |
Item Types
| Type | Meaning |
|---|---|
| New Application | A candidate applied to one of your jobs |
| One-Way Evaluation | A one-way video interview evaluation is ready to review |
| AI Review Required | The AI was unable to make an automatic decision and needs a human to review |
| Interview Cancelled | An interview was cancelled and may need rescheduling |
| Interview No-Show | A candidate did not attend a scheduled interview |
| Interview Completed | A human interview has been marked as completed |
| Mention | A team member mentioned you in a discussion |
Priority Levels
| Priority | When it is used |
|---|---|
| Urgent | Needs immediate attention |
| High | Should be addressed soon |
| Medium | Standard priority |
| Low | Informational or low-urgency |
Actions on Items
Action Buttons
Each card displays action buttons relevant to the item type. Examples include "View Application" and "View Profile". Clicking a primary action button navigates to the related page and marks the item as completed.
Required permission: applications:update
Snooze
Temporarily hide an item until later. Hover over a card to reveal the snooze button (clock icon), then choose a duration:
| Option | Hides for |
|---|---|
| 30 minutes | 30 minutes |
| 1 hour | 1 hour |
| 4 hours | 4 hours |
| 1 day | 1 day |
| 1 week | 1 week |
Snoozed items move to the Snoozed tab and return to Needs Decision when the period expires.
Required permission: applications:update
Dismiss
Remove an item without taking the primary action. Hover over a card to reveal the dismiss button (X icon). A confirmation dialog appears before the item is dismissed.
Dismissed items move to the Completed tab.
Required permission: applications:update
Claim
When viewing the Team or All view, unassigned items show a Claim button. Clicking it assigns the item to you and moves it into your My Items queue. Claimed items update in real time for other team members viewing the same queue.
Reassign
Transfer an item to another team member. Hover over a card to reveal the reassign button (person icon). A dropdown lists the other members of the job's team. Clicking a name immediately reassigns the item to that person.
- If you are viewing My Items, the item disappears from your queue after reassigning.
- If you are viewing Team or All, the item remains visible with its updated assignee.
- The reassign button only appears when the item belongs to a job with at least one team member.
Required permission: applications:update
Bulk Actions
In the Needs Decision tab, you can select multiple items and act on them at once.
- Check the checkbox on each card, or use Select all on this page to select the full page.
- A bar appears at the bottom of the screen showing how many items are selected.
- Choose a bulk action:
- Complete Selected — marks all selected items as completed.
- Snooze Selected — opens a menu to choose a snooze duration (30 minutes, 1 hour, 4 hours, 1 day, 1 week).
- Click Clear to deselect without taking action.
AI Activity Tab
The AI Activity tab shows a log of actions VoiceHire's AI has executed automatically — for example, automatically advancing a strong candidate or rejecting one who does not meet requirements.
AI Activity Card
Each card shows:
| Element | Description |
|---|---|
| Candidate name | Who the action was taken on. Clicking the name opens the application. |
| Job title | The role the action relates to. Clicking the title opens the job. |
| Action type badge | What the AI did (Recommended Advance or Recommended Reject) |
| Auto-executed badge | Confirms this was executed automatically, not by a human |
| Reasoning | A summary of why the AI took the action. If the reasoning is long, the card shows the first 200 characters followed by a Show more link. Click Show more to see the full text, and Show less to collapse it. |
| Timestamp | When the action was executed |
Undo an AI Action
If you disagree with an auto-executed action, you can undo it within 30 minutes of execution.
- Find the card in the AI Activity tab.
- Click Undo (visible only within the 30-minute window).
- A prompt appears asking why you are undoing this action. The note is optional — you can leave it blank and click Undo to proceed.
A countdown shows how many minutes remain in the undo window. After 30 minutes, the action is permanent.
Filtering AI Activity
Use the Type filter on the AI Activity tab to show only specific action types:
| Filter option | Shows |
|---|---|
| Recommended Advance | Only auto-advance actions |
| Recommended Reject | Only auto-reject actions |
Real-Time Updates
The Inbox updates in real time via SignalR — no page refresh needed.
- New items appear at the top of the Needs Decision tab as they are created.
- Items updated by another team member refresh in place.
- The badge count in the navigation bar updates as items are added or completed.
Pagination
Each tab shows 15 items per page. Use the Previous and Next buttons at the bottom to navigate. The total item count and current page are displayed.
Tips
- Use My Items view for your daily work and All to see the full team's queue.
- Snooze items that are blocked on something external so they do not clutter your Needs Decision tab.
- Check the AI Activity tab to understand what the AI is doing automatically and undo any actions you disagree with promptly.
- Use bulk complete to clear low-priority items quickly.
Related
- Application Overview — Team discussions on applications
- AI Configuration — Configure per-job AI instructions that drive automatic actions