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Invoices

View your payment history and invoice details.

Overview​

The Invoices page shows your billing history. Filter invoices by status, view details, and track payments. Each invoice shows line items, amounts, and payment status.

Access: Go to Manage > Billing > Invoices

Permission Required: SuperAdmin org role

Page Layout​

The page shows:

  1. Header - Title and filters
  2. Invoice Table - List of all invoices
  3. Pagination - Navigate through pages (if more than one page)

Invoice Table​

The table shows all your invoices.

ColumnDescription
Invoice #Unique invoice number (clickable link)
DateDate the invoice was issued
AmountTotal amount charged
StatusPayment status badge
Due DateWhen payment is due
ActionsView Details button

Invoice Status​

StatusBadge ColorMeaning
PaidGreenPayment received
PendingYellowAwaiting payment
OverdueRedPast due date

Note: Overdue invoices show an additional "Overdue" label below the due date.

info

The Pending status displayed in the UI corresponds to an Issued status in the billing system. Additional internal statuses (Draft, Cancelled) exist but are not shown in the UI filter.

Filter Invoices​

By Status​

  1. Find the status dropdown (top right)
  2. Select a status:
    • All Invoices - Show everything
    • Paid - Only paid invoices
    • Pending - Only pending invoices
    • Overdue - Only overdue invoices
  3. The table updates automatically

By Page Size​

  1. Find the page size dropdown
  2. Select how many to show:
    • 10 per page
    • 25 per page
    • 50 per page
  3. The table updates automatically

View Invoice Details​

From Invoice Number​

  1. Find the invoice in the table
  2. Click the invoice number (blue link)
  3. A modal opens with full details

From Actions Button​

  1. Find the invoice in the table
  2. Click View Details button
  3. A modal opens with full details

Invoice Details Modal​

The modal shows two sections side by side, plus line items.

Invoice Information​

FieldDescription
Invoice NumberUnique identifier
Issue DateWhen the invoice was created
Due DateWhen payment is due
Paid DateWhen payment was received (only shown if paid)

Payment Details​

FieldDescription
AmountTotal amount
StatusPayment status badge

Line Items​

Shows what you are charged for:

ColumnDescription
DescriptionItem description (e.g., "Professional Plan - Monthly")
QuantityNumber of units
Unit PricePrice per unit
TotalQuantity x Unit Price

Close the Modal​

Click the Close button or click outside the modal to close it.

Pagination​

If you have many invoices:

  1. See "Showing X of Y invoices" at bottom
  2. Use Previous and Next buttons
  3. Current page shown between buttons (e.g., "Page 1 of 5")

Clear Filter​

To see all invoices again:

  1. Select "All Invoices" from the status dropdown

Example: Find Unpaid Invoices​

Scenario: Check if you have any unpaid invoices.

Steps:

  1. Go to Manage > Billing > Invoices
  2. Click the status dropdown
  3. Select Pending
  4. Review any invoices shown
  5. Click View Details on an invoice
  6. Note the due date and amount

Result: You see all pending invoices and their due dates.

Example: Review Past Payments​

Scenario: Review your payment history for the past year.

Steps:

  1. Go to Manage > Billing > Invoices
  2. Select All Invoices from status dropdown
  3. Set page size to 50 per page
  4. Scroll through your invoices
  5. Click any invoice number for details

Result: You can see all past payments and their line items.

Empty States​

No Invoices​

If you have no invoices:

  • Shows "No invoices found" message
  • Message: "You don't have any invoices yet. Invoices will appear here once billing starts."

No Matching Filter​

If no invoices match your filter:

  • Shows "No invoices found" message
  • Message: "No invoices match your current filter. Try adjusting your search criteria."
  • Shows Clear Filter button

Tips​

  • Check pending invoices regularly
  • Pay overdue invoices to avoid service interruption
  • Use filters to find specific invoices quickly
  • Review line items to understand charges

Common Questions​

Q: What if my payment failed?

A: The invoice shows as Pending or Overdue. Billing is managed by your account administrator. Contact support for assistance.

Q: Can I dispute an invoice?

A: Contact support with the invoice number and details of your concern.